Privacy Policy

1. Data protection at a glance

 

General information

The following information provides a basic overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to identify you. You can find detailed information on the subject of data protection in our privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the website operator's contact details in the imprint of this website.

How do we collect your data?

One of the ways we collect your data is by you giving it to us. This could be data you have entered in a contact form, for example.
Other data is collected by our IT systems automatically or with your consent when you visit the website. This is primarily technical data (for example, Internet browser, operating system or page access time). This data is collected automatically as soon as you access this website.

How do we use your data?

Some of the data is collected to ensure proper provision of the website. Other data can be used to analyse your user behaviour.

What are your rights in relation to your data?

You have the right to obtain information, free of charge and at any time, regarding the origin, recipients and purpose of your stored personal data. You also have the right to request that this data is rectified or deleted. If you have given your consent to data processing, you can revoke this consent at any time in the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. 

You can contact us at any time regarding this or with any other questions relating to data protection at the address given in the imprint.

Analysis tools and third-party tools

When you visit this website, your surfing behaviour can be statistically analysed. This happens mainly with the use of cookies and analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. General information and mandatory information

Data protection

The operators of these web pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with data protection legislation and this privacy policy.

Various personal data is collected when you use this website. Personal data is data that can be used to identify you. This
privacy policy outlines what data we collect and how we use it. It also explains how and the purposes for which this is done.

Please be advised that online data transmission (for example, email communication) may not be completely secure. It is not possible to provide absolute data protection against third-party access.

Note on the controller

The controller for data processing on this website is:

The controller for data processing on this website is:

Rettenmeier Holding AG
Industriestr. 1
91634 Wilburgstetten, Germany
Germany

Tel: +49 (0) 9853 338-0
Email: info@rettenmeier.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (for example, names, email addresses etc.).

Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you make a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will take place after these reasons cease.

Data protection officer prescribed by law

We have appointed a data protection officer for our company.

Sascha Hasselbach
c/o EDV-Fortress
Kronprinzstr. 47-49
40764 Langenfeld
www.datenschutz-extern-nrw.de

Tel.: 021732041244
Email: datenschutz@rettenmeier.com

Information regarding data transfer to the USA

Our website includes tools from companies based in the USA. If these tools are active, your personal data may be transferred to the US servers of the respective companies. Please note that the USA is not a secure third country within the meaning of EU data protection law. US companies are obligated to share personal data with security authorities without you as an affected party being able to take legal action against them. Therefore, it cannot be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations can only take place with your explicit consent. You can withdraw consent that has previously been given at any time. The lawfulness of data processing that has taken place prior to a withdrawal of consent remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6 (1) E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS RELATED TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA.  THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVIDE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDES YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS CONNECTION TO SUCH DIRECT ADVERTISING IS ESTABLISHED. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION IN ACCORDANCE WITH ART. 21 (2) GDPR).
 

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint shall apply without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or for the performance of a contract transmitted to you or to a third party in a commonly used, machine-readable format. If you request direct transmission of data to another controller, this will only take place where technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and the presence of the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and rectification

Within the framework of the applicable legal provisions, you have the right to information, free of charge and at any time, regarding your stored personal data, its origin and recipients, and the purpose of data processing and, where applicable, the right to rectification or deletion of this data. You can contact us at any time regarding this or with any other questions relating to personal data at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this at the address given in the imprint. The right to restriction of processing exists in the following cases: 

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the check, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is/was unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have filed an objection pursuant to Art. 21 (1) GDPR, your and our interests must be taken into consideration. As long as the overriding interests have not yet been determined, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed – apart from being stored – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

3. Data collection on this website

Cookies

Our websites use cookies. Cookies are small text files which do not cause damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are deleted automatically at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or an automatic deletion takes place via your web browser.

In some cases, third-party cookies may also be stored on your end device when you visit our website (third-party cookies). These allow us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.

Cookies that are necessary for the execution of the electronic communication process (essential cookies) or for the provision of certain functions you require (functional cookies, e.g. for the shopping cart function) or for the optimisation of the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6 (1) f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the proper technical and optimised provision of its services. Insofar as consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6 (1) a GDPR); consent can be revoked at any time.

You can set your browser to alert you when cookies are being set, to only allow cookies selectively, to accept certain types of cookies, to refuse all cookies, or to activate the automatic deletion of cookies when you close your browser. Deactivating cookies may limit the functionality of this website.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately as part of this privacy policy and request your consent if necessary.

Server log files

The website provider automatically collects and saves information in "server log files", which your browser automatically transfers to us. This information includes:

  • Browser type and browser version
  • The operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not collated with other data sources.

This data is collected on the basis of Article 6 (1) f GDPR. The website operator has a legitimate interest in the technically flawless display and optimisation of their website; the server log files must be recorded for this purpose.

Contact form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact details you provided there, will be used to process the enquiry
and stored with us in the event of follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of point Article 6 (1) b GDPR, insofar as your request is connected with the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests sent to us (Art. 6 (1) f GDPR) or on your consent (Art. 6 (1) a GDPR), insofar as this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage ceases to apply (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods - remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the user to be recognised for the purposes of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about your use of this website generated by the cookie is generally transmitted to and stored on a Google server in the USA.

This analysis tool is used on the basis of Article 6 (1) f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise
both its website as well as its advertising. Insofar as corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Article 6 (1) a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses.

Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website to analyse your usage of the site, to compile reports about website activity and to render other services associated with website / Internet usage to the website operator. The IP address of your browser transmitted in the framework of Google Analytics will not be associated with other data belonging to Google.

Browser plug-in

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage period

Data stored by Google at the user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymised or deleted after 14 months. For details see the following link: https://support.google.com/analytics/answer/7667196?hl=de

5. Plug-ins and tools

YouTube with extended data protection

This website incorporates videos from YouTube. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view
the video. The enhanced data protection mode, on the other hand, does not necessarily exclude the transfer of data to YouTube partners. In this way, YouTube connects to the Google DoubleClick network, regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. The YouTube server will be informed of which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting) after starting a video. This allows YouTube to receive information about visitors to this website. This information is used, for example, to collect video statistics, improve usability and prevent fraud attempts.

It is possible that further data processing operations over which we have no influence may be triggered after starting a YouTube video.

YouTube is used in the interest of creating an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) f GDPR. Insofar as corresponding consent has been requested, processing takes place exclusively on the basis of Article 6 (1) a GDPR; consent can be revoked at any time.

Further information about data protection on YouTube can be found in its privacy policy at: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use Google Maps functions, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.

Google Maps is used in the interest of presenting our online offers in an appealing way and to make it easy to find the places we specify on the website. This represents a legitimate interest within the meaning of Article 6 (1) f GDPR. Insofar as corresponding consent has been requested, processing takes place exclusively on the basis of Article 6 (1) a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on handling user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.